No, a data eSIM does not take away your number or your WhatsApp
This is the question that stops most people from buying, and the answer is short: a data eSIM adds an internet connection, it does not replace your line. Your number stays where it is, and the apps that run on your number stay with it.
See data eSIMsThe short answer
- Your number does not move. It lives on your usual SIM or eSIM, and that line stays installed in the phone.
- WhatsApp, Telegram, Signal and iMessage keep working with the same account and the same number.
- The travel eSIM is a second line that only carries data. It sits next to yours instead of replacing it.
- Nobody who writes to you sees anything different. Your contacts have your number, and it has not changed.
The confusion comes from the old way of travelling: buying a local SIM meant pulling your own card out, and with it went your number, your calls and your messages. An eSIM is not a card you swap. It is a second profile the phone stores alongside the first, and modern phones run both at once.
One eSIM for 33 European countries
Several countries on one trip? Same eSIM, same data, no swapping lines at the border.
Choose your data
For one to two weeks of maps, messaging and the odd video.
Buy up to 180 days before you fly: the plan only starts when the eSIM connects at your destination.
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Will it work on my phone?
On iPhone: Settings → General → About, and scroll to EID. If there is an EID, your phone takes eSIMs. Every iPhone from the XS (2018) onwards does.
On Android: Settings → About phone → Status, and look for EID. If there is an EID, your phone takes eSIMs. Most Galaxy S20, Pixel 3 and later do.
It also has to be carrier-unlocked. If you bought it outright or your contract is over, it almost certainly is.
And if it turns out yours cannot use it, write to us and you get every cent back.
Discount code
How it works
- 1Choose and payCard, Apple Pay or Google Pay. No account.
- 2Install it at homeThe QR arrives by email. Scan it on wifi in a minute.
- 3Connect when you landTurn on data roaming for the eSIM and you are online.
Why the messaging apps do not care which eSIM you use
- WhatsApp, Telegram and iMessage are tied to an account, and that account is tied to the number you registered with.
- Once that registration is done, the app does not check which connection is carrying the traffic. It only needs internet.
- Hotel wifi, your own roaming and a travel eSIM all look the same to it, so you do not re-register anything with a new number.
- Do not delete and reinstall WhatsApp while travelling: reinstalling asks for an SMS code, and that is the one thing that is awkward abroad.
- If you use two-step verification in WhatsApp, know your PIN before you fly.
So your chats, your groups and your history are exactly as you left them. You will not be logged out, you will not have to verify anything again, and nobody has to save a new number. The only thing that changes is which connection pays for the megabytes.
What the eSIM does not do, and it is fair to say so
- It does not give you a phone number. There is no new number to hand out.
- It does not make calls over the normal phone network, and it does not send or receive SMS.
- It cannot receive the verification code of an app or a bank, because codes arrive by SMS and this is a data-only plan.
- It does not replace your line for anything except the internet connection.
That is exactly why it costs what it costs: data only, no voice, no SMS. For everything that needs your number, your own line is still there, still registered, doing its job.
The code from your bank: how to keep receiving SMS
- Leave your usual line switched on. It stays registered to a network abroad even with its data off, and that is enough for calls and SMS to reach you.
- On an iPhone: Settings, then Mobile Data (it is called Cellular in some regions), pick your usual line and turn Data Roaming off. Leave the line itself switched on.
- On Android: Settings, then Connections or Network and internet, then SIM manager or Mobile networks, and turn roaming off for that line. The menu names change between manufacturers and versions, so look for the wording closest to this.
- Then choose the travel eSIM as your data line, which is the step people most often miss. It is spelled out in the guide to installing an eSIM.
Set up that way, you get the bank code on your own line and no megabyte goes through your home tariff. It is the combination that makes a data-only plan work for an ordinary trip.
One honest caveat: depending on your tariff and where you are, receiving an SMS or a call abroad can carry a charge. Within the European rules it is usually covered, outside them often not. It is written in your contract, and checking it before you fly takes two minutes.
Calls: what works and what does not
- Calls in WhatsApp, Telegram, FaceTime or Meet travel over the internet, so they work on the travel eSIM like any other app.
- A normal call to a landline or to a phone number does not go over the eSIM. It goes over your own line, at whatever your tariff charges abroad.
- Wifi calling is worth knowing about: it lets your usual number make and receive normal calls and SMS over a wifi connection, without touching the mobile network. Not every operator offers it abroad, and some disable it outside the home country, so check yours before relying on it.
- On an iPhone it sits in Settings, Phone, Wi-Fi Calling. On Android it is usually under the calls or SIM settings, named Wi-Fi Calling or VoWiFi. Again, the exact place depends on the phone.
Between them, those cover most of what people actually need: calling home, a work meeting, a video call with the family. If you are going to ring phone numbers, check what your tariff charges beforehand, or agree with the other side to talk over an app instead.
One thing not to mix up: wifi calling needs wifi, not the eSIM. The eSIM gives you mobile data, and that is a different connection.
Leaving the phone set up before you fly
Two lines in one phone is a normal, supported setup, and it is worth arranging it at home rather than in an arrivals hall. Install the eSIM with wifi a day or two before, keeping in mind that installing does not start the plan: it starts when the phone first connects to a network at the destination. Check as well that your phone takes eSIMs and is not locked to an operator, which you can do in the compatibility check.
Once there, your line stays as the line for calls and SMS, and the eSIM becomes the line for data. Nothing else needs touching for the rest of the trip. If something does not add up, the answers to the usual questions are in the help section.
Do I keep my WhatsApp with the same number?
Yes. WhatsApp goes with your account and the number you registered, not with the connection carrying the data. Using a data eSIM changes nothing in the app, and you do not have to verify anything again.
Does the eSIM give me a new phone number?
No. It is a data-only plan: no number, no calls, no SMS. Your number stays on your usual line, which remains installed in the phone.
How do I receive the SMS from my bank?
On your usual line, which stays registered to a network even with its data switched off. Depending on your tariff, receiving an SMS abroad may carry a charge, so check your contract before you travel.
Can I make WhatsApp calls with the eSIM?
Yes. WhatsApp calls travel over the internet, so they work on the eSIM like any other app. A normal call to a phone number does not: that goes over your own line at your tariff.
Get your eSIM before you fly: the QR arrives by email in minutes and the plan only starts when you connect at your destination.
See data eSIMs